Last updated: March 2026
By accessing or using the Vivid Stream Optimization Platform, you agree to be bound by these Terms. If you disagree with any part of the terms, you do not have permission to access the Service.
Vivid Stream provides diagnostic tools, routing analytics, and premium content delivery node access designed to optimize the performance, stability, and speed of digital media streaming. Our service aims to mitigate local network congestion and routing bottlenecks.
Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis. We offer a 7-Day Money-Back Guarantee for all new subscriptions. Refunds are processed with no questions asked if requested within the eligible period.
You agree not to use the Service in any way that causes, or may cause, damage to the Service or impairment of the availability or accessibility of the Service. You must not use our optimization nodes for any illegal or unauthorized purpose.
In no event shall Vivid Stream, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
These Terms shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions.
Questions about the Terms of Service should be sent to us at support@vivid-stream.shop.