Privacy Policy | Vivid Stream

1. Introduction

Welcome to Vivid Stream ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vivid-stream.shop, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Name, email address, and contact information that you voluntarily provide when making a purchase or contacting us.
Usage Data: Information about your browser type, operating system, access times, and the pages you have viewed on our site.
Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your experience.

3. Free M3U Checker Tool

Our Free M3U Checker tool processes all data locally in your browser. We do not collect, store, transmit, or log any M3U URLs, playlist data, or diagnostic results. All analysis is performed client-side using JavaScript, and no data is sent to our servers during the diagnostic process.

4. How We Use Your Information

We use the information we collect in the following ways:

To process transactions and send you related information (order confirmations, invoices).
To respond to your comments, questions, and provide customer support.
To send periodic emails regarding your account or other products and services.
To improve our website and services based on your feedback.
To monitor and analyze usage and trends to improve your experience.

5. Payment Processing

All payments are processed securely through PayPal. We do not store your credit card numbers, bank account details, or any other financial information on our servers. Please refer to PayPal's privacy policy for more information on how they handle your payment data.

6. Third-Party Services

We may use third-party service providers to help us operate our website, conduct our business, or provide services to you. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider's database, accessible only by authorized individuals with special access rights.

8. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). You have the right to:

Access, update, or delete your personal information.
Rectify any inaccurate data we hold about you.
Object to or restrict the processing of your personal data.
Request portability of your personal data.
Withdraw consent at any time where we relied on your consent to process your data.

To exercise any of these rights, please contact us at the email address provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@vivid-stream.shop
Website: vivid-stream.shop